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How to Grow and Stay Agile – Part 2: Top 6 Software Development Decisions | Guest Blog Post | Dirk Paessler

15 Years of Continuous Improvement

When you are running your business based on a single software product, decisions about software development are as integral to your success as business decisions—in fact, they are directly related to your business. This is why the second part of this blog series about the inseparable connection between growth and agility focuses on the top 6 software development decisions we have taken in the last 15 years. These are the decisions that, in retrospect, we consider important—most of them didn’t feel so important at the time:

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The cheapest Michelin starred food in the world.

Congratulations to Chan Hon Meng who runs a street food stall, HK Soya Sauce Chicken Rice and Noodle, in Singapore that has just been awarded a Michelin star.

At S$2 (US $1.50), Mr Chan’s soya sauce chicken rice and noodle is the cheapest Michelin-starred meal you can get in the world.

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All Talks From Business of Software Conferences in One Place

All the talks from previous Business of Software Conferences from one place. Great SaaS & Software Talks.

If you want to watch previous BoS Talks, you can access all of the publicly available ones from here, listed by year. The more recent talks will link to the video of the talk, a transcript, the speakers slides, any follow up online AMAs and attendee notes. Great talks on building SaaS and software businesses.

Enjoy!

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Hiring at Scale | Patrick McKenzie, StarFighter | BoS USA 2015

Patrick McKenzie, StarFighter

Patrick McKenzie (or patio11 as he is better known on the Internets) gave a great, practical and actionable, talk about how to get better at hiring engineers at Business of Software 2015.

“Every hiring process sucks, but think of hiring as a funnel.

  • Outreach — Creating the eco system (100 nerds)
  • Attract — Getting people to come to you (10 nerds)
  • Assess — Do they meet the requirements? (6 nerds)
  • Close — Give them an offer (Your new employee)

Slides, Video, AMA & Transcript below

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What is Your Software Saying Behind Your Back? | Sarah Allen, Ultrasaurus | BoS USA 2015

Sarah Allen, Ultrasaurus

Even data warehousing software has a personality – even if you might not want to spend your leisure time with it. Whether you are aware of it or not, everything you ship will reflect the values and culture of your business. Organisations spend a lot of time reflecting on and thinking about their internal values but these are not necessarily embedded in the software you ship. All software has a personality – it can be passive-aggressive, boring, dominating, supportive, helpful, even fun.

What does your software say to your customers? Can you build software people love, even if it’s doing the kind of things people hate to do? Sarah draws on her experience delivering projects at every scale to show how you can build software that delights customers, no matter what it’s doing.

Video, Slides & Transcript below

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How to Design Organizational Culture | Alex Osterwalder, Strategyzer | BoS USA 2015

Alex Osterwalder, Co-Founder, Strategyzer

At Business of Software Conference USA 2015, Alex Osterwalder described the key steps in designing an effective organizational culture.

In most companies, there is a gap between the actual culture and the desired culture.

“Your company’s culture is your operating system” – Dave Gray.

Conference Video & AMA Video Below

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Amusing ourselves. Delight is a bonus.

We often add something silly in our content just for our own amusement – and strangely, we often get notes from people saying, ‘X made me smile’. We’re always pleased when it entertains others. We get that little rush of dopamine you get when you let someone out into slow moving traffic and they thank you with a wave or by indicating right-left-right.

Delight is good too!

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Business of Software Conference USA Pricing FAQs

BoS Conference Pricing FAQs

Like most conferences, we work using a series of price points over the course of the year so that the closer to the event, the more it costs to attend. The logic behind this is fairly simple – the earlier someone commits to attend, the less they pay. This gives us visibility on attendee numbers and cash to operate earlier than if everyone just turned up on the day.

There are a few questions we get asked a lot about pricing…

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Testing Attendee Resolutions

At BoS 2015, we asked all attendees to write down one thing that they resolved to do as a result of coming to the conference that would make a positive difference to their business and to suggest a date that we should check in.

How did they do?

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#ItWasNeverADress, Tech for Good, Making the Leap, Design Mistakes and Problem Solving. | BoS USA Conference 2015 Lightning Talks

The Lightning Talk section of Business of Software Conference is always a highlight.

Great ideas delivered in 7 and a half minutes: energetic, fast paced, sometimes funny, but always useful. A lightning talk takes all that is good about Business of Software, and then makes like a ZIP folder and compresses it.

Business of Software Conference USA 2015’s Lightning Talks were no exception. A wide ranging section for what was 37 and a half minutes of talks. Included is talks on women in tech, entrepreneurialism, design mistakes, problem solving and tech for good. See the playlist below for all the talks from last years event.

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The Modern Way To Build Your Product Team | Guest Blog Post: David Cancel, CEO of Drift

When it comes to building products, Agile and Waterfall just don’t cut it anymore.

It’s 2016.

Both of those things were popular in an era when talking to customers and getting feedback was hard. But today, there’s no excuse. Every team at your company should be talking to customers daily.

Your customers don’t operate in six-week release cycles.

They don’t think about weekly sprints.

They don’t want to hear “it’s on our roadmap for next quarter.”

Customer expectations have changed along with the rise of software-as-a-service and the on-demand economy.

And with so many options and competing products for your customers — do you honestly think customers are going to stick around until you fix that bug in your next release cycle in six weeks?

I wouldn’t stick around. And your customers won’t either. As a result, the way that we build our products and structure our product teams needs to change too.

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Looking Good for Fun and Profit | Robert J Moore, RJ Metrics | BoS USA 2015

Robert J Moore, CEO, RJ Metrics

How do you create a visual identity for your business when a sense of style isn’t in your DNA? This was the challenge faced by the founders of RJMetrics, who set out to disrupt an industry where appearance is everything. CEO and co-founder Bob Moore will step through the evolution of the RJMetrics brand from attic startup to SaaS powerhouse. The lessons learned along the way go far deeper than just pixels on a screen.

Slides, Video & Transcript below

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You can now talk to us live.

Want to ask us a quick question about Business of Software, or just say hello?

You could email us…

You could call us…

But now you can also talk to us directly using live chat. It’s live on our website right now. Just click the little chat box in the bottom right hand corner and we’ll reply.

Easy.

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Three Attitudes & Practices Shared by Successful Innovation-Driven Companies | BoS Europe 2015 | Prof. Jaideep Prabhu, Cambridge University

Professor Jaideep Prabhu, Cambridge University

Why are some firms capable of innovating again and again?

Innovation isn’t easy – but it is do or die. In this talk from Business of Software Europe 2015, Professor Jaideep Prabhu of Cambridge University takes you on a journey of innovation. He shares his views on what innovation is, how to do it and the challenges it brings, and then closes by commenting on the practical implications for management for fostering innovation.

Expect an hour of practical insight, which could lead to a lifetime of being at the top of your field.

Slides, Video, Notes & Transcript below

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