Teresa Torres: Continuous Discovery Habits

Continuous discovery separates great product companies from the rest. It’s a constant focus on meeting your customer’s desired outcomes throughout the product life-cycle.

It seems obvious, but while many product teams have adopted discovery best practices, many companies are stuck in a project world. Teresa has already discussed a piece of the puzzle — Managing By Outcomes — at BoS 2019 and her book Continuous Discovery Habits is the operating manual for product discovery teams to work effectively.

But many companies however find their management structure and culture are challenged by a different approach.

In this session Teresa challenges you to think about your own organization and how you can address the six mindset changes you need to make continuous discovery a core part of your company, not just your product teams.

Teresa Torres

Author, speaker, and coach

Teresa Torres is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at companies of all sizes, from early-stage start-ups to global enterprises, in a variety of industries. She has taught over 7,000 product people discovery skills through the Product Talk Academy. 

Before coaching, Teresa led product and design teams at startup Internet companies, most recently, at AfterCollege. She was CEO of Affinity Circles, an online community provider for university alumni associations and a social recruiting service used by Fortune 500 companies. She’s also held product and design roles at Become.com and HighWire Press. She has a BS in Symbolic Systems from Stanford University and an MS in Learning and Organisational Change from Northwestern University.