Ep 76: Continuous Discovery Habits with Teresa Torres

In this conversation with Fall 2021 and USA 2019’s BoS speaker Teresa Torres, Mark Littlewood digs into her latest on customer discovery and what to expect in her new book and her BoS Fall talk Continuous Discovery Habits.

Teresa Torres is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. She’s coached hundreds of teams at companies of all sizes, from early-stage start-ups to global enterprises, in a variety of industries. She has taught over 7,000 product people discovery skills through the Product Talk Academy. 

Teresa last spoke at BoS Conf in 2019 when she gave us Shifting From Managing By Outputs To Managing By Outcomes which looked at what do we do if we make all the output decisions (e.g. what to build, what programs to roll out, how a process should work) instead of telling our teams what to do. This talk featured on the podcast back in episode 16 if you want to go back and have a listen!

This Fall, join Teresa and hundreds of other smart folk as she leads us on a fascinating challenge to think about your own organization and how you can address the six mindset changes you need to make continuous discovery a core part of your company, not just your product teams.

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