Many thanks to everyone who joined us for our Hangout with Ryan Singer last Thursday. A thoroughly interesting conversation was had – I always come away from conversations with people from Basecamp with my head buzzing with ideas. If you didn’t get a chance to see it live, you can catch a replay here. We talked about Basecamp’s Hill Chart feature, why Ryan users ‘Hoppers’ not Roadmaps, and how to use JTBD effectively in customer interviews.
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