Des Traynor

Des Traynor

Des did a brilliant 7.5 minute talk at Business of Software Conference 2013 on why product development is about saying, ‘No’.

Des co-founded Intercom, and heads up the customer success team. He spends his days ensuring customers get the most value from Intercom, and have all the help they need in doing so.

In his time off from that, he writes Intercom inside, the company blog, which is full of insights, ideas and thoughts about business, design, product management and much more.

Talks by Des Traynor

Lessons Learned in Growing a Product BusinessApril 2015
Product Strategy is About Saying “No” RevisitedSeptember 2014

Related Posts

Related Topics

Get your Fall BoS Conference Ticket

27 - 29 September 2021, Online

BoS Conferences are the events professional CEOs and serious founders attend to learn how to build, run, and scale successful software companies.

First batch of speakers and sessions have been announced. Attendance is limited to 300 spots.

"The only place where I feel, professionally, amongst my peers." — Scott Farquhar, founder and CEO of Atlassian

"Software people of the world: If you haven't been to a @bosconference, you should go." — Dharmesh Shah, founder and CEO of Hubspot