Des did a brilliant 7.5 minute talk at Business of Software Conference 2013 on why product development is about saying, ‘No’.
Des co-founded Intercom, and heads up the customer success team. He spends his days ensuring customers get the most value from Intercom, and have all the help they need in doing so.
In his time off from that, he writes Intercom inside, the company blog, which is full of insights, ideas and thoughts about business, design, product management and much more.
Talks by Des Traynor
|Lessons Learned in Growing a Product Business||April 2015|
|Product Strategy is About Saying “No” Revisited||September 2014|
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