Which of your product’s roadmapped features will your customers pay more for? Which will give customers a reason to upgrade to a higher tier or purchase an add-on?
By increasing the value we deliver, we should be able to drive greater revenue from customers. But too often, product strategy gets disconnected from pricing. We build & deploy new functionality without considering which features enable us to charge more or give customers a compelling reason to upgrade. Customers benefit from more-and-more value year-after-year, yet frequently continue paying the same annual subscription as in year one.
In this session, Robin will share lessons learned the hard way; show how to identify the features for which customers will pay more; and discuss that special (and thankfully rare) feature: the one your customers would pay to avoid!

Robin Landy
Pricing & Product Strategy
Robin Landy solves pricing problems for SaaS, AI and software-enabled service companies by developing pricing for new products, and improving it for existing ones.
For 9 years he’s developed pricing for companies of all stages & sizes, in industries including legaltech, martech, edtech, comms hardware, operations, gaming, retail, e-commerce and ERPs.
Robin previously founded & led a startup which amassed millions of downloads, and was acquired in 2013. His experiences at that startup and then the company which acquired it, laid the foundations for his pricing consultancy.
Next Events
BoS USA 2025 ๐บ๐ธ
๐๏ธ 6-8 October 2025
๐ Raleigh, NC
โ๏ธEarly bird tickets available
Learn how great software companies are built at an extraordinary conference run since 2007 to help you build long term, profitable, sustainable businesses.
The Road to Exit: A BoS Mastermind Group ๐
๐๏ธย April 2025
๐Online
Exit from a position of power and join this mastermind group facilitated by Mr. Joe Leech. Join us for honest, frank conversations with founders on the same path as you and partake in Q&As with exited founders who share the real experience.