Des did a brilliant 7.5 minute talk at Business of Software Conference 2013 on why product development is about saying, ‘No’.
Des co-founded Intercom, and heads up the customer success team. He spends his days ensuring customers get the most value from Intercom, and have all the help they need in doing so.
In his time off from that, he writes Intercom inside, the company blog, which is full of insights, ideas and thoughts about business, design, product management and much more.
Talks by Des Traynor
| Lessons Learned in Growing a Product Business | April 2015 |
| Product Strategy is About Saying “No” Revisited | September 2014 |
Related Posts
Related Topics
Learn how great companies are run
At BoS we run events and publish content that is highly valued by anyone trying to build, run, and scale a great SaaS or software company.
Sign up for a regular dose of actionable and useful content: