Pesky customers, and one way of handling them


Employee: “Boss, this gentleman’s got a Word document he’d like to print.”

Boss: “Damn him. Microsoft? Microsoft?! What sort of person uses Microsoft software? Why doesn’t he use a Mac? Out! Out! Tell him to get out!”

Employee: “But he’s the tenth person today who’s asked for that. And we are a print shop.”

Boss: “Yes, and I’m sick of telling these people to sod off. I bet he brought his document on a floppy disk too. Pah! A luddite as well a philistine.”

Employee: “Maybe we should stop saying no? Printing Word documents might even be a money-spinner. Enough people seem to want it.”

Boss: “I’ve got a better idea. I’ll put a big sign on my window to keep scum like this out of my shop. I’ve got principles, you know.”

Employee: ”But aren’t you worried that you might scare off genuine, Mac-using, pen-drive-toting customers too?”

Boss: “The cowards, you mean? Why would we want to serve cowards? They’re as bad as philistines and luddites.”

Employee: “Yes, boss. How big do you want that sign?”

You wouldn’t do this, right? Or would you? Post here, or carry on the conversation on Twitter (I’m @neildavidson). I’ll give $20 of Amazon vouchers to the best comment or tweet.