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Derek Sivers – Philosophy of Customer Service

Derek Sivers delivers. Rhyming out of the way, Founder of CD Baby, Derek delivers a unique talk for BoS on the Philosophy six great mindsets for customer service, and how it can reap dividends, as it did for him at his own company.

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Lessons from Rand Fishkin: SEO, Social Media and Entrepreneurship | Google Hangout Summary

“The days of build it and they will come… they are long gone”

Sifting through the unsurmountable mountain of SEO content is hard. And confusing. This week we hosted Rand Fishkin, Co-Founder of Moz and Inbound.org, for a Google Hangout. In conjunction with our Co-Host, Dave Collins of Software Promotions, highlight after highlight of actionable SEO tips was delivered in what was an interesting, wide reaching conversation.

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How To Launch Successful Products in 12 Hours | Video | Mikael Runhem

The brilliant Mikael Runhem, CEO of Pergite Software AB and owner of the world’s best business cards spoke at BoS UK on ‘How to Launch Successful Products in 12 hours’. Listen to Mikael if you want new methods to build and test your products fast and thoroughly, and to reduce your exposure to duff ideas.

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GBP Austin Dimmer | Building a Software Company is Hard

In this guest blog post Austin Dimmer, CEO and Founder of Effective Computing shares the difficulties he has faced trying to create a sustainable software business.

I’d like to set out by letting you know that creating a successful software business is extremely hard.

I personally suffer from a rare disability that means I am not able to operate computers with traditional keyboard and mouse, as you can imagine in an age in which “software is eating the world” it is very frustrating to be physically limited in capabilities. A number of years ago I was advised by a leading doctor not to work with computers and to seek an alternative career.

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Rand Fishkin Hangout: Helping Customers Find You Online. The Everchanging World of Online Marketing

This is the link to register, and view our Google Hangout with Rand Fishkin, Co-Founder of Moz/Inbound.org and as close as to a SEO deity on earth you will find.

The Google Hangout with Rand, on Tuesday 17th February 2015 at 18.00 GMT (10.00AM PST), will to discuss his Business of Software Conference USA talk, ‘Helping Customers Find You Online: The Ever Changing World of Online Marketing’.

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5 lessons from our Hangout with Steve Johnson

“It’s easier to find technology for people you know, than it is to find people for technology you know”

On Thursday 22nd January we hosted Steve Johnson of Under 10 consulting for a hangout, focused on his talk BoS talk ‘Have we Leaned Too Far?’. If you didn’t join us for the chance to chat with him live, you missed out. Never fear however, we’ve summarised some of the main points into five snippets for you.

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Why companies take investment – Patrick McKenzie (@Patio11)

Systematizing Sales With Software And Processes @Patio11

If you haven’t subscribed to Patrick McKenzie’s email newsletter, click the link above, read this article, then subscribe. It is a brilliant piece on scaling a small software business written by a brilliant software guy. The post is much more about the practicalities of scaling a small software business but it also contained something that resonated strongly.

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Happy Birthday Wendi Labbie

Happy Birthday Wendi Labbie!

Many congratulations from us all to Wendi Labbie who is now of legal drinking age. We know this is all supposed to be about software but software is all about people (or should be) and we wanted to recognise the shining star that makes Business of Software Conference happen.

Have a fantastic day!

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Want more of these insightful talks?

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Want more of these insightful talks?

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9 Ways to Stop Hurting and Start Helping Women in Tech | Brianna Wu | BoS USA 2014

The things that push women out of the industry are not Mad Men moments. More often than not, they’re actions by well intentioned people that do not understand the consequences of their actions. Brianna Wu, a software engineer for Giant Spacekat, breaks the problem down in a straightforward manner with concrete action items to take.

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